Question 1

What is SentryLook?

Accepted Answer

SentryLook is a human-led remote security operations service. We provide continuous or scheduled video surveillance monitoring of compatible customer camera systems, with trained security professionals observing activity, verifying events, and executing pre-agreed response procedures.

Question 2

Does SentryLook replace our existing security cameras?

Accepted Answer

No. SentryLook connects directly to your existing compatible security camera infrastructure (such as RTSP or ONVIF supported systems and NVRs) without requiring forced hardware replacement.

Question 3

How does human monitoring differ from passive CCTV?

Accepted Answer

Passive cameras only record footage for post-event review. SentryLook provides active human observation during agreed monitoring windows, enabling real-time event verification, situation assessment, and immediate execution of agreed response procedures.

Question 4

Does SentryLook use AI detection?

Accepted Answer

AI-assisted detection tools are on our internal technology roadmap for future operational support. Currently, all event monitoring, visual assessment, and SOP execution are performed directly by trained human SentryLook operators.

Question 5

Is emergency or police dispatch guaranteed?

Accepted Answer

Emergency or police escalation depends on your specific service configuration, site requirements, local jurisdiction regulations, and agreed Standard Operating Procedures (SOPs). It is not a universal or guaranteed capability.

Frequently Asked Questions

Common questions

Ready to discuss your security requirements?

Frequently Asked Questions

Common questions

Ready to discuss your security requirements?

Frequently Asked QuestionsFrequently Asked Questions

Common questions

GeneralWhat is SentryLook?

TechnologyDoes SentryLook replace our existing security cameras?

OperationsHow does human monitoring differ from passive CCTV?

TechnologyDoes SentryLook use AI detection?

OperationsIs emergency or police dispatch guaranteed?

Ready to discuss your security requirements?

Frequently Asked QuestionsFrequently Asked Questions

Common questions

GeneralWhat is SentryLook?

TechnologyDoes SentryLook replace our existing security cameras?

OperationsHow does human monitoring differ from passive CCTV?

TechnologyDoes SentryLook use AI detection?

OperationsIs emergency or police dispatch guaranteed?

Ready to discuss your security requirements?

Frequently Asked Questions

Frequently Asked Questions